ACER-CEER Market Monitoring Report (MMR) 2019

The Electricity Wholesale Market Volume looks at the performance of European Union (EU) electricity markets, with a focus on cross-border issues.

The Volume includes: 

• ​An overview of the main developments in electricity wholesale markets​
  

• An assessment of the level of cross-zonal c​apacity for cross-zonal trade in light of the minimum level of capacity required by the Clean Energy Package
  

• An assessment of the level of efficiency in the use of cross-zonal capacity in the various market timeframes
  

• An update on the situation of capacity mechanisms, related costs, and on the necessity of these mechanisms, already in operation or under consideration, on the basis of perceived adequacy concerns
  

The Gas Wholesale Market Volume looks in depth at the present state of the EU gas markets and their trajectory towards an Internal Gas Market and provides recommendations towards the realisation of this goal. 

The Volume consists of three main parts:

• ​An overview of the Internal gas Market in 2019
  

• An appraisal of the individual EU gas markets' structural level of competition and level of market functioning primarily using the metrics as defined in the ACER Gas Target Model
  

• An in depth assessment of the market effects of the implementation of the gas Network Codes
  

The 2019 Energy Retail and Consumer Protection Volume is a combination of previous energy consumer reports: the ACER-CEER Retail Market Monitoring Report (previously Volume 3), ACER-CEER Consumer Protection Market Monitoring Report (previously Volume 4), and the CEER Monitoring Report on the Performance of European Retail Markets.  

The Volume consists of seven parts analysing:​

• The level and evolution of retail electricity and gas prices, for both household and industrial consumers in EU Members States, Norway and the Energy Community Contracting Parties
  

• The relationship between the wholesale price and the energy component of the retail price for households

• Energy bills and their breakdown across the EU Member States, Norway, and the Energy Community Contracting Parties

• The performance of European energy markets from the perspective of the final consumer perspective

• Engagement among energy consumers in energy markets and provides an update on the status regarding the availability of comparison tools

• The level of engagement of “active" energy consumers and provides a status update regarding the roll out of smart meters

• The volume also provides information on the existence of consumer protection mechanisms and existing complaint processes available to energy consumers​
  
  

The Consumer Protection and Empowerment volume looked at the performance of European energy markets from the final household consumer perspective. The volume explored the impact of the Third Energy Package provisions into national legislation. It analysed in depth public service obligations, the protection of vulnerable consumers, consumer information rights, smart meters and consumer complaints. The report also elaborated on the existence and effectiveness of consumer protection mechanisms and included a set of recommendations on how to further enhance consumer rights.​

From 2019 edition this publication is titled Energy Retail and Consumer Protection Volume​ and integrate the previously separate Consumer Protection and Electricity and ​Gas Retail Markets Volumes.​​​​